Pulling the plug on your old provider? You do not need to notify of them your cancellation before choosing a new plan with a different provider. If you are switching to a new electricity plan with BKV Energy, we will handle notifying your previous provider of the switch through ERCOT.
We will ensure that your switch happens smoothly with no interruption to your electricity services.
Before switching, check your Electricity Facts Label (EFL) to determine if you will need to pay your prior provider an early termination fee (ETF).
Other Support Posts
Signing Up & Accounts
How to Set Up Your Deferit Account
2 minute read1. After submitting your enrollment, you are presented two options: SET UP DEFERIT ACCOUNT and PRINT MY DOCUMENTS 2. Clicking SET UP DEFERIT ACCOUNT will take you to the Deferit website where you begin creating your account. Enter the email address you used when enrolling with BKV Energy and enter…
Signing Up & Accounts
Earning Interest on Electricity Deposits
< 1 minute readIn some cases, BKV Energy requires a deposit to provide electricity services to customers in Texas. Learn how to have your electricity deposit waived. After 12 months of consecutive on-time bill payments, BKV Energy returns your electricity deposit back to you in full with interest applied. The current interest rate…
