How to Recover Forgotten Login/Username

If you need help remembering a forgotten login, you’re in the right place! But if you need more help, don’t hesitate to contact us.

What if I forgot my account login/username?

1. Visit the Login page

Navigate to the login page on our portal.

2. Click on the “Forgot Login ID?” link

Look for the “Forgot Login ID?” link located above the username input.

3. Follow the instructions

• When clicking on the “Forgot Login ID?” link, you’ll be redirected to the Login ID recovery form.
• Here, you will need to provide the email address associated with your Login ID.
• Next, you will receive a temporary Login ID via email.
• Lastly, you will receive your Login ID via email. Once you have the Login ID, you can either login or reset your password if needed.

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