Support
How can we help you?
When you contact us, you’ll talk or text with a real, honest-to-goodness person who will work with you to solve any issues you might have. It shouldn’t be a revolutionary idea to bring people back into customer service, but that’s what we’re doing.
Customer Service Hours
Monday to Friday 8:00 AM to 9:00 PM
Saturday 8:00 AM to 5:00 PM
713-893-6012
Still need help?
If you have a question or comments about service, your account or anything else that has not been addressed by the above FAQs, please contact us using the email form provided. We will get back to you as soon as possible.
Leave us a suggestion!
We’re always looking for feedback from our customers. Please feel free to fill out this form and let us know if you have an idea that can improve our ability to provide high quality electricity services.