How to Pay Your Bill

< 1 minute read • Last update September 2025

graham lumley
Written by: Graham Lumley
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In this article

    Methods of Payment

    There are several ways you can pay your electricity bill.

    • Pay your bill electronically online by logging into your customer portal account
    • Pay your bill online without logging into your customer portal with Quick Pay
      • Enter your 11-digit billing account number and zip code to find your bill
    • Pay your bill over the phone by calling us at 1-855-258-4797
      • Pay your bill over the phone 24/7 with our convenient interactive voice response system
    • Set up bill pay with your bank
    • Pay your electricity bill in-person with CheckFreePay at participating HEB, Kroger, Walmart, CVS, Dollar General, and Ace Cash locations – search BKV Energy to find a location near you
    • Pay your bill by mail by including a signed check in the return envelope we provide with paper billing statements. Please send bills to the address below
      • BKV Energy
        P.O. Box 660842
        Dallas, TX 75266-0842

    Accepted Payment Instruments

    • Credit or debit card (VISA, Mastercard, AMEX, and Discover)
    • eCheck / ACH
    • Check

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